A Virtual Casino rebranding of the Warren Cloud casino group

A Virtual Casino rebranding of the Warren Cloud casino group

A new set of Real Time Gaming casinos has recently appeared:

Planet 7 Casino
Goldstream Casino
Pharaohs Gold Casino
Catseye Casino
Royal Ace Casino
Captain Jack Casino
Silver Oak Casino

However, these casinos are not new at all; they are, in fact, the casinos of the Crystal Palace group, under the ownership of the now deceased Warren Cloud, renamed by the new owner. To add further intrigue, that new owner is the Virtual Casino group, an older and, if anything, worse lot than the former Warren Cloud stable - see the Casinomeister Virtual group rogue listing.

I established the Warren Cloud connection after downloading one of the casinos, Royal Ace, and finding login details already in place, suggesting I'd played at this casino before - which would be impossible as the casino is new. I had the following chat with a customer service rep, which established the relationship with the now defunct High Rollers' Lounge, one of the former Cloud stable:

Me: Hello
Rep: How may i help you?
Me: I downloaded the software and it came up as saying I already have an account, but I've never played here before. I don't want to register a new account as it'll land me in difficulties, but I don't understand what's happened. Do you have any idea?
Rep: please provide me with your username
Me: xxx
Rep: xxx?
Me: yup
Me: ???
Me: OK, but why did this casino bring up my old username?
Rep: yes because maybe you had one with HighRoller casino.

The other casinos in the group were established by a poster at Casinomeister, who correctly guessed the Warren Cloud connection.

The relationship with the Virtual Casino group was established by another Casinomeister poster, who had the following chat; she also confirmed the Cloud connection in the process:

Please wait for a site operator to respond.
You are now chatting with Danielle.
Susan xxxxxxx: Hello. I don't remember playing at Catseye but seem to have an account.
Susan xxxxxxx: Did this casino used to have another name?
Danielle: yes
Danielle: it was Power Bet Casino
Susan xxxxxxx: Is it part of Virtual casino group?
Danielle: yes
Susan xxxxxxx: Thank you very much.
Danielle: welcome

So, the old Warren Cloud casinos have now been taken over and re-branded by Virtual; somewhat ironically, this effectively merges into one group the two biggest and worst RTG groups in existence.

As a reminder, here are the eight old Warren Cloud / new Virtual casinos once more:

Planet 7 Casino
Gold Stream Casino
Pharaohs Gold Casino
Lucky Palm Casino
Cats Eye Casino
Ringmaster Casino
Royal Ace Casino
Captain Jack Casino
Silver Oak Casino


It's my advice that all the above casinos be avoided at all costs - patronising Virtual will land you with many possible cashout problems, and an extreme liklehood of not being paid at all.

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